The Midsouth Aquatic Plant Management Society(MSAPMS) invests significant time and resources into event planning, marketing, program printing, food & beverage guarantees, and contracted obligations with the host venue. The following cancellation policies are designed to protect the integrity of the event, the commitments made by MSAPMS, and the value provided to all participants.

Membership Fees

• The MSAPMS annual membership fee is automatically includedin every registration type.
• Membership fees are non-refundable, regardless of cancellation date.

 

Individual Attendee Cancellation Policy

Refund Schedule:

• All individual refunds apply only to the registration portion, excluding the non-refundable membership fee.

 

More than 60 days before the Conference

• Refund: Full registration fee minus $75 processing fee
• Membership fee: Non-refundable

 

31–60 days before the Conference

• Refund: 50% of registration fee minus $75 processing fee
• Membership fee: Non-refundable

 

30 days or fewer before the Conference

• Refund: No refund available
• Registrations may be transferred to another individual at the same organization at no cost. 

 

Exhibitor Cancellation Policy

Because exhibitor participation includes significant advance promotion (website listing, social media exposure, exhibitor map placements, printed program inclusion, etc.), refunds decrease as the event draws closer.

• Refunds apply only to the exhibitor booth fee, not to the membership fee.

 

Exhibitor Refund Schedule:

More than 90 days before the Conference

• Refund: Full booth fee minus $75 processing fee
• Membership fee: Non-refundable

 

61–90 days before the Conference

• Refund: 50% of booth fee minus $75 processing fee
• Membership fee: Non-refundable

 

31–60 days before the Conference

• Refund: 25% of booth fee minus $75 processing fee
• Membership fee: Non-refundable

 

30 days or fewer before the Conference

• No refund available

 

Exhibitor Notes:
• Exhibitor registrations may be transferred to another representative from the same company at no cost.
• Booth spaces may not be resold or transferred to outside companies.

Sponsor Cancellation Policy

MSAPMS begins promoting sponsors immediately upon commitment, and sponsor benefits are delivered throughout the promotional cycle (website listing, email banners, signage creation, program placement, social media mentions, etc.).

• Because these benefits are received regardless of event attendance:
• Sponsor fees are non-refundable.
• Sponsor packages may be transferred to another representative from the same company, but cash refunds are not offered under any circumstances.

 

No-Show Policy (All Categories)

• Individuals, exhibitors, or sponsors who do not attend the Conference forfeit all fees paid.
  No refunds or credits will be issued.

 

Substitution Policy (All Categories)

If you are unable to attend:

• Individual and Exhibitor registrations may be transferred to another member of the same organization at no charge.
• Sponsor benefits may also be assigned to another company representative.
• Transfers must be submitted in writing to MSAPMS staff.

 

MSAPMS Event Cancellation (All Categories)

If MSAPMS must cancel the event for reasons beyond our control (natural disaster, venue closure, etc.), MSAPMS will determine the appropriate remedy, which may include:

• A partial refund,
• A credit toward a future event, or
• A rescheduled Conference.

• Membership fees remain non-refundable.